Gaylene started her work experience in the insurance industry as an underwriter and then to become a successful marketer. More recently she worked for a company as a Personal Assistant, Office Manager, as well as reselling of timeshare weeks. With her vast knowledge and experience gained in these sectors, this has given her a good background to start a career as an intern broker at Index. She has completed the EAAB FET NQF Level 4 and received her Certificate of Competence from SETA.